Overview

The client has signed the contract that was sent by Esther Clark, meaning that she has agreed to the terms and conditions of the design process and policies.

All payments will be handled via invoices, which will be sent periodically per the dates stated on the Timeline. The total cost is split up between one $300 and one $600 payment.

The client will do her best to stick closely to the timeline provided by Esther Clark, and understands that the project must be finished as close to the listed date as possible. Each project is booked carefully into a slot in Esther's calendar, and if the client's feedback is late by five business days or more, the project will be bumped until Esther's availability opens up again. It may not be possible to fit extra revisions, concepts, or additional design into Esther's design calendar immediately. If the client is unhappy with their files for any reason and requests a new concept, the client understands that Esther may not be free immediately to continue work on the project.

The design process begins by Esther uploading a mood board for the logo design. Esther will complete an initial design draft and upload it to the "proofs" page, where the client will be able to view it and request revisions via email. Up to three rounds of revisions are included and additional revisions can be requested for a fee. We encourage you to think very carefully about each round of revisions. Once your three rounds are used up, any additional work will incur fees. If the client changes direction during the revision process and requests new initial concepts, the full cost of the branding package chosen will be incurred again.  To avoid this happening, we encourage the client to think very carefully about what he or she wants before Esther begins designing. 

Due to the artisan and custom nature of our product, we cannot accept returns or exchanges.

All artwork is copyrighted to Esther Clark Illustration & Calligraphy and cannot be reproduced, duplicated or repurposed in any form or by any means, nor may derivative works be made.